Digital résumé

Shivam Shukla

Software Development Engineer

Cloud infrastructure, AI-powered systems, and production backend services.

Gurugram, Haryana, India Open to backend & software engineering roles

GitHub@Shivam-Shukla96↗LinkedInin/shivamshukla96↗Emailshivam.learning96@gmail.com→LeetCodecvmsucla↗

I'm a Software Development Engineer with experience building and scaling production systems across AI-powered platforms, cloud infrastructure, and full-stack web applications. At Real Time Data Services, I build automated billing engines and LLM-powered support systems for AceCloud. Previously at Wasserstoff, I engineered high-throughput microservice backends, RAG pipelines with Pinecone, and real-time collaboration features for legal-tech platforms. I focus on building robust APIs, scalable architectures, and seamless user experiences.

2.5+ yrsProduction Backend & Cloud Systems

40+ APIsHigh-throughput REST & gRPC endpoints

1k+ UsersAutomated Cloud Billing & Infrastructure

99.9%Platform Uptime & Reliable Scaling

Experience

Jan 2026 — PresentNoida, India

Software Development Engineer 2 · Real Time Data Services ↗

Developing automated billing engines, cloud resource tracking modules, and AI-powered support systems for AceCloud.

Developed modules for an automated cron-based billing platform using Python, Flask, and infrastructure APIs to track resource usage, process consumption data, and generate monthly billing reports for 1,000+ customers.
Developed an AI-powered support chatbot using LLMs, integrating internal knowledge sources and backend APIs to answer user queries, retrieve account-specific resource data, and improve user engagement through faster self-service support.
Migrated legacy PHP-based WHMCS admin panel modules to a modern architecture using Next.js and NestJS, improving maintainability, scalability, and alignment with the new platform codebase.

Jun 2023 — Dec 2025Gurugram, India

Software Development Engineer · Wasserstoff RJ Innovations ↗

Owned the backend for Lit Law — microservices, RAG pipelines, real-time collaboration and payments in legal-tech.

Built 40+ REST APIs over a gRPC microservices architecture (Node/Express, PostgreSQL, Redis, Drizzle) at 99.9% uptime and 2.3× throughput
Shipped RAG for legal contract generation with custom embeddings + Pinecone — 48% retrieval latency reduction, scaling to 1,500+ concurrent users
Delivered real-time collaboration (presence, concurrent editing) over SSE with a Next.js SSR front end
Integrated Razorpay/Cashfree with 100% reliability across 500+ monthly signings; migrated 8,000+ posts across CMSs with zero data loss

Stack

Languages & Frontend

TypeScriptJavaScript (ES6+)ReactNext.js (SSR)ReduxTailwind CSS

Backend

Node.jsExpress.jsNestJSPythonFlaskgRPCREST APIsSSEWebSockets

Applied AI & Cloud

LLMsRAG pipelinesEmbeddingsPineconeVector searchCloud Infrastructure APIsMastra AI

Data

PostgreSQLMongoDBRedisMySQLDrizzle ORM

Platform

DockerAWSCI/CDGitHub ActionsTurborepo

Writing

I write about the systems I ship — with a heavy focus on cloud infrastructure, backend microservices, and AI platform engineering.

Prompt Caching, Explained: Why Your AI Chatbot Gets Cheaper and Faster the Longer You Talk to It13 min ↗All writing→

Education

Institute of Engineering and Technology, Lucknow

Master of Computer Applications

2022 — 2024Lucknow, IndiaComputer Applications & Software Engineering

University Of Lucknow, Lucknow

Bachelor of Science

2018 — 2021Lucknow, IndiaScience & Mathematics